LM2S22 - Strategies for Revenue Management 01 Sep 2017 - 31 Aug 2027 | Version 1

Associated Module Information

Module Code: LM2S22
Module Title: Strategies for Revenue Management
Faculty: Faculty of Business and Creative Industries
Faculty Group: Leadership and Public Services
Faculty Sub Group: Leadership and Public Services
Module Leader: Tina Thomas
Module Team: David Phillips, Sarah Campbell, Laurence Blake
First Intended Intake: SEP 2017 Final Year of Intake:
Date Closed:
Credit Value: 20 Credit Level: 5
Language: English
Percentage of Module Taught in Welsh: 0
Equivalent Module:
HECOS codes: 100084 - hospitality management
HECOS Code Weighting: 100

Document Version Information

Version 1
Valid From 01 Sep 2017
Valid To 31 Aug 2027

Module Aims

The module aim is:

To provide the skills to make strategic decisions about revenue and managing occupancy, pricing, and marketing.

Content Summary

Hotel revenue management is an increasingly vital function and involves a coordinated effort across the organisation. Hotels can increase revenue by balancing demand, reservation scheduling and variable pricing. It is essentially selling the right room to the right person at the right time for the right price.

This module employs a simulation exercise that focuses primarily on pricing, advertising, and revenue forecasting as the prime decisions. Market and rate strategies are analysed through case studies.

Learning and Teaching Methods

Activity Type Hours
Lecture 24
Seminar 24
Directed Study 80
Formative Assessment - Scheduled 36
Formative Assessment - Independent 36
Total Hours Selected 200

Learning Outcomes

# Learning Outcome
LO1 Demonstrate a critical understanding of the role of strategy in effective revenue management.
LO2 Critically analyse the high impact drivers for maximising revenue, including forecasting and availability controls, pricing and distribution channel management, overbooking and group management.

Module Requisites

N/A

Assessment Criteria

Assessment Category Assessment Type Description Duration Word Count Weight (%) Best of? Pass Mark
Asynchronous Assessment Self Reflective Assessment 1 Reflective account of the simulation exercise – decisions made and their impact, pricing strategies employed, use of data to forecast. 0 3000 60 No 40
Synchronous Onsite Oral Assessment Presentation (Synchronous Onsite) 1 Presentation of results to hotel’s GM, with rationale and discussion of results/ strategies employed 15 N/A 40 No 40

Assessment Matrix

Assessment Type Learning Outcomes
LO1 LO2
Self Reflective Assessment 1
Presentation (Synchronous Onsite) 1

Reading List

Forgacs, G. (2010), Revenue Management: Maximizing Revenue in Hospitality Operations, AH&LA,

Ingold, A. & McMahon-Beattie, U., (2000), Yield Management: Strategies for the Service Industries, 2nd ed., London, Continuum.

Sfodera, F. (2006), The Spread of Yield Management Practice: The Need for Systematic Approaches, New York, Physica Verlag.

Yeoman, I. & McMahon-Beattie, U., (2004), Revenue Management & Pricing: Case Studies and Applications, London, Thomson Learning.