SD3S16 - Managing Public Services 01 Sep 2018 - 31 Aug 2025 | Version 1
Associated Module Information
| Module Code: | SD3S16 | ||
|---|---|---|---|
| Module Title: | Managing Public Services | ||
| Faculty: | Faculty of Business and Creative Industries | ||
| Faculty Group: | Leadership and Public Services | ||
| Faculty Sub Group: | Leadership and Public Services | ||
| Module Leader: | Jennifer Law, | ||
| Module Team: | Stuart Morgan, Jessica Marshall, Paul Lewis, Stuart Jones | ||
| First Intended Intake: | SEP 2020 | Final Year of Intake: | |
| Date Closed: | |||
| Credit Value: | 20 | Credit Level: | 6 |
| Language: | English | ||
| Percentage of Module Taught in Welsh: | 0 | ||
| Equivalent Module: | |||
| HECOS codes: | 100502 - social policy | ||
| HECOS Code Weighting: | 100 | ||
Document Version Information
| Version | 1 |
|---|---|
| Valid From | 01 Sep 2018 |
| Valid To | 31 Aug 2025 |
Module Aims
To develop student understanding and ability to analyse management within a public service context
Content Summary
Assessing needs, demands and the financial environment relating to public service delivery.
Well-being of Future Generations – integrated working, consultation, prevention, collaboration, future focused.
Public service strategies and strategy making.
Public services and their management
Collaborative and integrated working with a range of stakeholders.
Managing in political environment
Measuring performance in public and third sector contexts
Service improvements and organisational and service turnaround.
The impact of digital change and technology within public services on delivery.
Learning and Teaching Methods
| Activity Type | Hours |
|---|---|
| Lecture | 24 |
| Seminar | 24 |
| Directed Study | 80 |
| Formative Assessment - Independent | 72 |
| Total Hours Selected | 200 |
Learning Outcomes
| # | Learning Outcome |
|---|---|
| LO1 | Identify the unique context of public services and the impact on management |
| LO2 | Analyse the benefits and challenges of different approaches to service delivery |
Module Requisites
N/A
Assessment Criteria
| Assessment Category | Assessment Type | Description | Duration | Word Count | Weight (%) | Best of? | Pass Mark |
|---|---|---|---|---|---|---|---|
| Practical Assessment (CW) | Poster Presentation 1 | Poster presentation of Public Services and their Management | 0 | 1000 | 50 | No | 40 |
| Written Assignment (CW) | Report (CW) 1 | Report analysing approaches to service delivery | 0 | 3000 | 50 | No | 40 |
Assessment Matrix
| Assessment Type | Learning Outcomes | ||
|---|---|---|---|
| LO1 | LO2 | ||
| Poster Presentation 1 | ✔ | ✔ | |
| Report (CW) 1 | ✔ | ✔ | |