NG2S419 - Managing Human Factors 01 Aug 2023 - 31 Aug 2030 | Version 2

Associated Module Information

Module Code: NG2S419
Module Title: Managing Human Factors
Faculty: Faculty of Computing, Engineering and Science
Faculty Group: Aircraft Maintenance Engineering
Faculty Sub Group: Aircraft Maintenance Engineering
Module Leader: Michael Bates
Module Team: Emily Simba, Lalita Gandhi, Cw Thomas, Daniel Jones
First Intended Intake: SEP 2017 Final Year of Intake: 2028
Date Closed:
Credit Value: 20 Credit Level: 5
Language: English
Percentage of Module Taught in Welsh: 0
Equivalent Module:
HECOS codes: 100229 - aviation studies
HECOS Code Weighting: 100

Document Version Information

Version 2
Valid From 01 Aug 2023
Valid To 31 Aug 2030

Module Aims

This module aims to provide the student with the skills needed to work in an environment around aircraft as safely as possible by examining the theory behind why people make mistakes. They also examine it from a manager's perspective for positive change in work environments to ensure accidents are not repeated in a workplace.

Content Summary

This module will be looking at the factors affecting human performance limitations involved in aircraft maintenance tasks. This will include the environmental hazards and working conditions that employees are subjected too.

It will also look at social psychology, taking into account peer pressure, culture and shift-working.

Other areas to consider are communication methods and their limitations, safety management, risk analysis and management techniques.

From a management perception it will look at responsibility and accountability and managing highly skilled employees.

An introduction to employment law and health & safety legislation.

Learning and Teaching Methods

Activity Type Hours
Lecture 48
Seminar 20
Independent Study 57
Directed Study 50
Formative Assessment - Scheduled 1
Formative Assessment - Independent 5
Active/Simulation Based 9
Groupwork 10
Total Hours Selected 200

Learning Outcomes

# Learning Outcome
LO1 To demonstrate a thorough understanding of Human Factors within a commercial aircraft maintenance environment, and to develop the ability to identify, evaluate and manage the factors affecting human performance
LO2 To discuss the impact of human factors and understand how the aviation industry manages safety.

Module Requisites

N/A

Assessment Criteria

Assessment Category Assessment Type Description Duration Word Count Weight (%) Best of? Pass Mark
Asynchronous Assessment Portfolio 2 PART 66 Examination (External) 25 mins and PART 66 Essay 20 mins 45 N/A 30 No 40
Asynchronous Assessment Portfolio 1 Group presentation 21% and Individual reflection 49%. 20 1200 70 No 40

Assessment Matrix

Assessment Type Learning Outcomes
LO1 LO2
Portfolio 2
Portfolio 1

Reading List

Yiannakides, D. and Sergiou, C. (2020) Human Factors in Aircraft Maintenance. Boca Raton, FL: CRC Press. Available at: https://search-ebscohost-com.ergo.southwales.ac.uk/login.aspx?direct=true&db=nlebk&AN=2253378&site=ehost-live (Accessed: 19 April 2023).

Wise, J. A. (2016) Handbook of aviation human factors. [Place of publication not identified]: CRC Press

Reason, J. (2008). The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (1st ed.). CRC Press. https://doi-org.ergo.southwales.ac.uk/10.1201/9781315239125

Bridger, R. S. (2021) Introduction to human factors in accident investigation . [Place of publication not identified]?:: RS Bridger,.

Reason, J. (1997). Managing the Risks of Organizational Accidents (1st ed.). Routledge. https://doi-org.ergo.southwales.ac.uk/10.4324/9781315543543

Bridger, Robert. Introduction to Human Factors and Ergonomics, Taylor & Francis Group, 2017. ProQuest Ebook Central, https://ebookcentral-proquest-com.ergo.southwales.ac.uk/lib/usw/detail.action?docID=5407656.

Armstrong, M. and Taylor, S. (2023) Armstrong’s handbook of human resource management practice Book. 16th edition. [London: KogaPage] 2020

NG2S419 | University of South Wales (talis.com)

EASA and CAA Regulatory Documents – updates posted online via BB

USW Approved Course Notes - latest edition posted online via BB