TS2S006 - Online and Telephone Counselling 01 Sep 2023 - 31 Aug 2029 | Version 3
Associated Module Information
| Module Code: | TS2S006 | ||
|---|---|---|---|
| Module Title: | Online and Telephone Counselling | ||
| Faculty: | Faculty of Life Sciences and Education | ||
| Faculty Group: | Therapeutic Studies | ||
| Faculty Sub Group: | Professional Learning in Education | ||
| Module Leader: | Emma Dalgleish | ||
| Module Team: | Anna Fox, Kirsten Amis, Michael Kay, Andrew Dale, Anna Playle, Kirsty Richards | ||
| First Intended Intake: | SEP 2020 | Final Year of Intake: | 2022 |
| Date Closed: | |||
| Credit Value: | 20 | Credit Level: | 5 |
| Language: | English | ||
| Percentage of Module Taught in Welsh: | 0 | ||
| Equivalent Module: | |||
| HECOS codes: | 100495 - counselling | ||
| HECOS Code Weighting: | 100 | ||
Document Version Information
| Version | 3 |
|---|---|
| Valid From | 01 Sep 2023 |
| Valid To | 31 Aug 2029 |
Module Aims
To facilitate the development of skills to counsel asynchronously and synchronously online.
To demonstrate understanding of how theory, evidence and ethical frameworks inform safe and effective asynchronous and synchronous online counselling.
Content Summary
Theory
The evidence base for online counselling.
Suler’s theory on disinhibition
BACP core competencies for Online counselling
ACTO core competencies for Online counselling
Skills
Skills practice for telephone and online counselling including, e.g. building and maintaining the therapeutic relationship online, online asynchronous and synchronous communication, anonymity and disinhibition, ending the therapeutic relationship. Use of online platforms & tools.
Professional Practice:
Professional Practice issues e.g. contracting and safeguarding.
Confidentiality and the legal and ethical context.
Understanding how IT supports online counselling.
NB All teaching and learning is carried out online in this module using UniLearn. ‘Seminars’ are delivered using threads on the Discussion facility and Groups and Blogs used for skills practice.
*In order to meet the Professional Practice criteria for the course it is a requirement that you attend and actively participate in at least 80% of all timetabled lectures, meetings and other learning activities arranged as part of this module.
Learning and Teaching Methods
| Activity Type | Hours |
|---|---|
| Lecture | 8 |
| Practical classes and workshops | 16 |
| Independent Study | 80 |
| Directed Study | 84 |
| Formative Assessment - Scheduled | 2 |
| Groupwork | 8 |
| Problem / challenge based learning | 2 |
| Total Hours Selected | 200 |
Learning Outcomes
| # | Learning Outcome |
|---|---|
| LO1 | Analytically reflect on the development of effective use of online counselling skills |
| LO2 | Demonstrate an understanding of the professional practice issues in asynchronous and synchronous online counselling. |
Module Requisites
N/A
Assessment Criteria
| Assessment Category | Assessment Type | Description | Duration | Word Count | Weight (%) | Best of? | Pass Mark |
|---|---|---|---|---|---|---|---|
| Asynchronous Assessment | Student Choice 1 | Student to choose an essay or a poster with recorded voice over. | 10 | 1500 | 50 | No | 40 |
| Synchronous Online Practical Assessment | Practical Coursework (Online) 1 | Online Skills Assessment with critical oral reflection | 15 | N/A | 50 | No | 40 |
Assessment Matrix
| Assessment Type | Learning Outcomes | ||
|---|---|---|---|
| LO1 | LO2 | ||
| Student Choice 1 | ✘ | ✔ | |
| Practical Coursework (Online) 1 | ✔ | ✘ | |