ST4S43 - Service Improvement and Innovation 01 Sep 2021 - 31 Aug 2027 | Version 2
Associated Module Information
| Module Code: | ST4S43 | ||
|---|---|---|---|
| Module Title: | Service Improvement and Innovation | ||
| Faculty: | Faculty of Business and Creative Industries | ||
| Faculty Group: | Business Management | ||
| Faculty Sub Group: | Business Management | ||
| Module Leader: | Tina Thomas, Sian Jenkins | ||
| Module Team: | Adam Poole, Jackie Harris | ||
| First Intended Intake: | SEP 2021 | Final Year of Intake: | 2026 |
| Date Closed: | |||
| Credit Value: | 20 | Credit Level: | 7 |
| Language: | English | ||
| Percentage of Module Taught in Welsh: | 0 | ||
| Equivalent Module: | |||
| HECOS codes: | |||
| HECOS Code Weighting: | |||
Document Version Information
| Version | 2 |
|---|---|
| Valid From | 01 Sep 2021 |
| Valid To | 31 Aug 2027 |
Module Aims
To critically evaluate challenges facing the health service in Wales, approaches to innovation and both case studies in previous innovation – both successful and unsuccessful.
To enable the student to initiate and manage change in the interest of patients/clients.
Content Summary
This module will challenge students to become effective innovators by equipping them with the skills to identify solutions, sell those solutions to others and implement them. The module will explore case studies from previous step-change scenarios and examples of current and near-future innovations in health.
Students will critically evaluate the differences between successful and failed innovations. Course Content will include:
• Service improvement and service design
• Concepts of performance, performance measurement and evaluation, including inspection
• Innovation and re-shaping health services
• Challenges to innovation in health services
• The Innovation Cycle
• The use of technology to adapt and change services
• The use of procurement to drive change in the Health Service supply chain
• The role of leadership in innovation
• Cases studies in innovation
Learning and Teaching Methods
| Activity Type | Hours |
|---|---|
| Seminar | 20 |
| Tutorial | 4 |
| Independent Study | 148 |
| Directed Study | 24 |
| Formative Assessment - Scheduled | 4 |
| Total Hours Selected | 200 |
Learning Outcomes
| # | Learning Outcome |
|---|---|
| LO1 | On completion of the module, the student will be able to apply critical evaluation of the resource management needs and systems and skills needed to deliver creative and innovative solutions |
| LO2 | On completion of the module, the student will be able to apply critical evaluation of the challenges and opportunities to innovate and have the ability to recognise and respond to both |
Module Requisites
N/A
Assessment Criteria
| Assessment Category | Assessment Type | Description | Duration | Word Count | Weight (%) | Best of? | Pass Mark |
|---|---|---|---|---|---|---|---|
| Asynchronous Assessment | Presentation (Asynchronous) 1 | A critical analysis of innovation in an area of health that the student is familiar with, discussing the strategy they would employ, the need they have identified, the change (innovation) needed, the stakeholders they would need to be engaged and the methods they would use. | 15 | N/A | 50 | No | 40 |
| Asynchronous Assessment | Case study 1 | A critical analysis of a case study including the prompts for change, the reasons for success or failure, and the lessons to be learnt for future innovators. | 0 | 2000 | 50 | No | 40 |
Assessment Matrix
| Assessment Type | Learning Outcomes | ||
|---|---|---|---|
| LO1 | LO2 | ||
| Presentation (Asynchronous) 1 | ✔ | ✔ | |
| Case study 1 | ✔ | ✔ | |