BS1S95 - Business Psychology 01 Sep 2021 - 31 Aug 2027 | Version 1

Associated Module Information

Module Code: BS1S95
Module Title: Business Psychology
Faculty: Faculty of Business and Creative Industries
Faculty Group: Business Management
Faculty Sub Group: Business Management
Module Leader: Mary Hedderman
Module Team: Sian Jenkins, Francesca Carpanini, Neil Hill
First Intended Intake: SEP 2021 Final Year of Intake: 2026
Date Closed:
Credit Value: 20 Credit Level: 4
Language: English
Percentage of Module Taught in Welsh: 0
Equivalent Module:
HECOS codes:
HECOS Code Weighting:

Document Version Information

Version 1
Valid From 01 Sep 2021
Valid To 31 Aug 2027

Module Aims

• To explore the role Psychology plays within a business context and understand how this impacts upon organisational performance and consumer behaviour.
• To develop the ability to apply psychological theories to differing organisational contexts.
• To explore the relationship between psychology and marketing as a central business function both externally and internally.

Content Summary

Since psychology concerns the underpinning motivation for why consumers behave in certain ways, it follows that understanding of basic psychology and human behaviour is required to succeed at marketing, a central business function of today’s competitive organisations. This module will focus upon understanding how business psychology can provide a different focus for organisational analysis and intervention.

Indicative content:

• Explaining organisational behaviour and the role of psychology in directing marketing and other business activities – setting the scene

• Understanding Positive Psychology & happiness in a work context

• Work related stress and employee wellbeing

• Psychometrics for selection & development

• Personality & Interpersonal Relationships: Effective communication, power and politics, conflict and negotiation

• The cognitive consumer – motives, values, exposure, perception, attitude and attitude change

• Repeat, loyal and relational buying

• Consumers in Context (new times, new consumers…)

• Gender and non gendered marketing

• Age subcultures – baby boomers, millenials and Gen Z

• Consumer Misbehaviour

• Internal Marketing: Relationship marketing, integrated marketing communications and internal corporate branding.

Learning and Teaching Methods

Activity Type Hours
Lecture 20
Practical classes and workshops 20
Independent Study 80
Directed Study 80
Total Hours Selected 200

Learning Outcomes

# Learning Outcome
LO1 Evidence knowledge and understanding of the relationship between psychology and marketing as a central business function, both externally and internally.
LO2 Evidence the ability to analyse a variety of psychological theories and models and be able to apply this knowledge to organisational contexts.

Module Requisites

N/A

Assessment Criteria

Assessment Category Assessment Type Description Duration Word Count Weight (%) Best of? Pass Mark
Asynchronous Assessment Presentation (Asynchronous) 1 Students are required to design and Infographic demonstrating how marketing activity can be used to change consumer behaviours within a specified context 0 N/A 50 No 40
Asynchronous Assessment Essay 1 Secondary literature review 0 2000 50 No 40

Assessment Matrix

Assessment Type Learning Outcomes
LO1 LO2
Presentation (Asynchronous) 1
Essay 1

Reading List

Suton, A. Work Psychology In Action. Macmillan, London

Blethna, Z and Blythe, J. Consumer Behaviour. London. Sage