HU0S032 - Business Administration 01 Sep 2021 - 31 Aug 2027 | Version 2

Associated Module Information

Module Code: HU0S032
Module Title: Business Administration
Faculty: Faculty of Business and Creative Industries
Faculty Group: Culture and Animation
Faculty Sub Group: Culture
Module Leader: Callum Evans, Jayde Howard
Module Team: Philip Probert, Darren Macey, Jared Davies, Liam Newton, Mary Hedderman, Emma Wheeler, Adam Poole
First Intended Intake: SEP 2021 Final Year of Intake: 2026
Date Closed:
Credit Value: 20 Credit Level: 3
Language: English
Percentage of Module Taught in Welsh: 0
Equivalent Module:
HECOS codes: 100078 - business and management
HECOS Code Weighting: 100

Document Version Information

Version 2
Valid From 01 Sep 2021
Valid To 31 Aug 2027

Module Aims

To enable students to understand how organisational aims and objectives can be achieved through focused and well considered business planning. Students will also need to understand how organisational structure, staff selection, development and retention can promote and maintain excellent customer service

Content Summary

People in Organisations: To enable the student to understand the features of formal organisations; the importance of recruitment, selection and training; and the role and importance of motivation in a business.

Business - Customer Service: To enable the student to understand the benefits of good customer service, and the tools and techniques necessary to provide excellent customer service.

Preparing a Business Plan: To enable the student to understand the considerations that need to be taken into account when proposing a new or existing business plan.

Learning and Teaching Methods

Activity Type Hours
Practical classes and workshops 36
Independent Study 64
Directed Study 100
Total Hours Selected 200

Learning Outcomes

# Learning Outcome
LO1 Explain the key features of a range of organisations and the role an effective Human Resource strategy has in maintaining the organisation's competitive advantage.
LO2 Identify the key considerations that need to be taken into account when proposing a new or changes to an existing business plan.

Module Requisites

N/A

Assessment Criteria

Assessment Category Assessment Type Description Duration Word Count Weight (%) Best of? Pass Mark
Asynchronous Assessment Report 1 Expand on your ideas put forward in assessment one to develop a business plan. 0 1500 50 No 40
Asynchronous Assessment Presentation (Asynchronous) 1 Orally present a proposition for a viable business venture 5 N/A 50 No 40

Assessment Matrix

Assessment Type Learning Outcomes
LO1 LO2
Report 1
Presentation (Asynchronous) 1

Reading List

Burns, P. Entrepreneurship and Small Business; Startup, Growth and Maturity, Palgrave MacMillan.
Buchanan, D. and Huczynski, A. Organisational Behaviour: An Introductory Text, Financial Times, Prentice Hall: Londo
Mullins, L. J. Management and Organisational Behaviour, Financial Times, Prentice Hall: London.