Curriculum Information

In this module students will cover some of the key elements associated with the role of PCSO related to developing effective communication and decision making skills.

Within this learning students will discuss the rationale for the development of the National Decision Model (NDM) and through a blended learning approach, that includes simulation and practical classes, will work through its various stages.

Students will discuss the role of discretion and effect of bias and other barriers in the decision-making process. They will consider effective ways to respond to these challenges and how to record their decisions and rationale correctly.

Through the blended learning approach, students will apply The National Decision Model to a given situation, demonstrating effective professional judgement and decision making. Within the module students will apply the key protocols of communication and, through exercises that include discussion and reflection, students will consider the fundamental elements of effective communication and how to optimise an exchange.

Via a mixed methodology of teaching, including case studies and guest speakers, students will discuss risks and pressures within the community policing role. They will understand strategies to develop resilience and maintain personal wellbeing within the operational environment. They will explore ways of fostering personal resilience when dealing with cases of vulnerability and consider the importance of maintaining professional relationships with individuals who are or may be, vulnerable.

Through the blended learning approach to this module that includes interactive, simulation exercises and practical classes, students will also consider the professional importance of self-evaluation, self- improvement and reflective practice.

College of Policing PEQF PCSO Curriculum areas covered in this module as per the College of Policing PCSO National Policing Curriculum Mapping Spreadsheet

Decision Making and Discretion OLP1
(Curriculum Learning Outcomes 1-5 inclusive)
(Minimum Content 1.1 – 5.3 inclusive)

Communication Skills OLP1
(Curriculum Learning Outcome 1)
(Minimum Content 1.1 – 1.10 inclusive)

Well Being and Resilience OLP1
(Curriculum Learning Outcomes 1-2 inclusive)
(Minimum Content 1.1 – 2.5 inclusive)

Vulnerability and Risk OLP1
(Curriculum Learning Outcome 10)
(Minimum Content 10.1 – 10.3 inclusive)

(for full details of curriculum minimum content see V.5 Feb 2021) of the mapping spreadsheet
https://www.learn.college.police.uk/Course/Details/29808