PS4S10 - Operations Management in the Digital Age 01 Jun 2022 - 31 Aug 2028 | Version 1

Associated Module Information

Module Code: PS4S10
Module Title: Operations Management in the Digital Age
Faculty: Faculty of Business and Creative Industries
Faculty Group: Operations Management
Faculty Sub Group: Operations Management
Module Leader: Manisha Kumar, Adeyemi Aromolaran
Module Team: Andrew Thompson, Michael Parsons
First Intended Intake: SEP 2022 Final Year of Intake: 2027
Date Closed:
Credit Value: 20 Credit Level: 7
Language: English
Percentage of Module Taught in Welsh: 0
Equivalent Module:
HECOS codes: 100093 - logistics
HECOS Code Weighting: 100

Document Version Information

Version 1
Valid From 01 Jun 2022
Valid To 31 Aug 2028

Module Aims

To provide students with a critical understanding of operations management principles, practices, and methodologies and their adaptation in the digital age for enhanced operational and supply chain performance.

Content Summary

Areas will typically include:
• Introduction to Operations Management (OM), basic OM models, 4Vs and its interpretation in the digital age
• Operations strategy and its adaptation in the digital age
• Industry 4.0 technologies for effective operations and supply chain visibility and integration
• Process and service design in the digital age
• Process analysis
• Lean and agile operations in the digital age
• Demand management and capacity planning
• Inventory management
• Tools of continuous improvement
• HRM 4.0 for supporting operations 4.0

Learning and Teaching Methods

Activity Type Hours
Lecture 16
Seminar 20
Independent Study 64
Directed Study 82
Formative Assessment - Scheduled 4
Formative Assessment - Independent 4
Groupwork 10
Total Hours Selected 200

Learning Outcomes

# Learning Outcome
LO1 Demonstrate a critical understanding of operations management principles, practices, and methodologies in the digital age.
LO2 Appreciate the challenges and trade-offs inherent in the management of operations and apply knowledge with originality to practical situations.

Module Requisites

N/A

Assessment Criteria

Assessment Category Assessment Type Description Duration Word Count Weight (%) Best of? Pass Mark
Asynchronous Assessment Report 1 Showing innovative Operations Management model and its application in the digital age to address grand or global challenges. 0 2000 60 No 40
Synchronous Onsite Oral Assessment Presentation (Synchronous Onsite) 1 A prepared oral group presentation on how technology integration in operations can lead to enhanced performance and reflecting on the role of employees in the digital age. 15 N/A 40 No 40

Assessment Matrix

Assessment Type Learning Outcomes
LO1 LO2
Report 1 ✔ ✔
Presentation (Synchronous Onsite) 1 ✔ ✔

Reading List

Slack, N. and Brandon-Jones, A. (2021) Operations and process management: Principles and practice for strategic impact. 6th ed. Harlow: Pearson.
Johnston, R., Shulver, M., Slack, N., and Clark, G. (2020) Service operations management: Improving service delivery. 5th ed. Harlow: Pearson.
Heizer, J., Render, B., Munson, C. (2020) Principles of operations management. 11th ed. Harlow: Pearson Education.
Brown, S., Bessant, J., & Jia, F. (2018) Strategic operations management. London: Routledge.
Hill, A., & Hill, T. (2017) Essential operations management. London: Macmillan International Higher Education.
Radnor, Z., Bateman, N., Esain, A., Kumar, M., Williams, S. J., Upton, D. (2015) Public service operations management: A Research Handbook. London: Routledge.

Journals
? Journal of Operations Management
? International Journal of Operations and Production Management
? Production and Operations Management
? Manufacturing and Service Operations Management
? Omega: International Journal of Management Science
? Production Planning and Control
? International Journal of Production Research
? International Journal of Production Economics
? International Journal of Quality and Reliability Management
? Journal of Manufacturing Technology Management
? Total Quality Management and Business Excellence
? The TQM Journal
? International Journal of Lean Six Sigma
? Quality Progress
? Supply Chain Management: An International Journal
? Journal of Supply Chain Management
? Managing Service Quality

Useful websites
§ Production and Operations Management Society (POMS) - http://www.poms.org/
§ European Operations Management Association (EUROMA) - http://www.euroma-online.org/r/default.asp?iId=IDIDI
§ Lean Enterprise Institute - www.lean.org