BS4S101 - Strategic Operations Management and Operational Research 01 Sep 2023 - 31 Aug 2028 | Version 1
Associated Module Information
| Module Code: | BS4S101 | ||
|---|---|---|---|
| Module Title: | Strategic Operations Management and Operational Research | ||
| Faculty: | Faculty of Business and Creative Industries | ||
| Faculty Group: | Operations Management | ||
| Faculty Sub Group: | Operations Management | ||
| Module Leader: | Sriram Chinnadurai | ||
| Module Team: | Simon Thomas, Paul Byard, Amy Nguyen, Marilia Angove, Gail Evans, Omoboyede Alalabiaye | ||
| First Intended Intake: | SEP 2023 | Final Year of Intake: | |
| Date Closed: | |||
| Credit Value: | 20 | Credit Level: | 7 |
| Language: | English | ||
| Percentage of Module Taught in Welsh: | 0 | ||
| Equivalent Module: | |||
| HECOS codes: | 100078 - business and management | ||
| HECOS Code Weighting: | 100 | ||
Document Version Information
| Version | 1 |
|---|---|
| Valid From | 01 Sep 2023 |
| Valid To | 31 Aug 2028 |
Module Aims
The module aims to provide an appreciation of operational processes, techniques, planning and control systems with reference to both manufacturing and service industries from a qualitative and quantitative perspective.
' To create awareness that SOM is a core function in all organisations operational processes and is the final implementation phase of the strategic planning process.
' To explore the relationship within the value chain between strategy, design, control, human resource, procurement, and other interactions involved in the managing of operational activities.
' To utilise game theory and a range of practical activities to aid the development and synthesise of problems involved in the implementation of strategic operational decisions and research to highlight difficulties of monitoring and controlling those decisions.
' To develop the student's ability and skills in strategic operational management tools and techniques.
Content Summary
Operations Performance (The nature of operations performance, Operations performance at an operational level, The Five performance objectives, measuring performance and Polar diagram)
Operational Research / Supply Chain Network (First Tier Suppliers & Customers, Vertical Integration, Bullwhip Effect, Outsourcing & Partnerships, Supply Chain Dynamics).
Product and Service Innovation (The relationship between innovation, design, and creativity. The importance of product/service development, The strategic role of product and services innovation, The stages of product & service innovation, Performance objectives and product & service innovation).
Technology (Understanding process technology, characterising process technologies, automation, scalability & connectivity, and performance & technology)
Process Design (Volume & Variety, Process Types, Layout & Flow, Job Design and Process mapping).
Capacity Management (Understand the concept of capacity management, discuss measuring the capacity of an operation, examine strategies for responding to demand fluctuations and Forecasting, capacity planning).
Philosophies of change, TQM (Total Quality Management) and lean (Total Quality Management (TQM), Lean operations, Business Process Re-engineering (BPR), Six Sigma).
Operations Improvement (Four aspects of improvement, Risk management and Mitigating failures).
Learning and Teaching Methods
| Activity Type | Hours |
|---|---|
| Lecture | 10 |
| Seminar | 20 |
| Tutorial | 10 |
| Independent Study | 110 |
| Directed Study | 40 |
| Groupwork | 10 |
| Total Hours Selected | 200 |
Learning Outcomes
| # | Learning Outcome |
|---|---|
| LO1 | Synthesise and critically evaluate a range of theories on the the range of activities that comprise contemporary strategic operations management within a variety of contexts and situations. |
| LO2 | Develop personal skills to be able to implement operations strategies to operations, plan and manage resources to improve the performance of processes in practice.. |
Module Requisites
N/A
Assessment Criteria
| Assessment Category | Assessment Type | Description | Duration | Word Count | Weight (%) | Best of? | Pass Mark |
|---|---|---|---|---|---|---|---|
| Asynchronous Assessment | Report 1 | Develop a case study report that suggests the implementation plan for executing a operation strategy for the client organization. | 0 | 3000 | 60 | No | 40 |
| Synchronous Onsite Oral Assessment | Presentation (Synchronous Onsite) 1 | Boardroom presentation (group work) - Consultants presentation of the issues identified in the research phase of operation strategy along with the relevant theoretical frameworks to be used for development for client organization | 10 | N/A | 40 | No | 40 |
Assessment Matrix
| Assessment Type | Learning Outcomes | ||
|---|---|---|---|
| LO1 | LO2 | ||
| Report 1 | ✔ | ✔ | |
| Presentation (Synchronous Onsite) 1 | ✔ | ✔ | |