HR4S69 - Effective Healthcare Teams 01 Sep 2024 - 31 Aug 2030 | Version 1

Associated Module Information

Module Code: HR4S69
Module Title: Effective Healthcare Teams
Faculty: Faculty of Business and Creative Industries
Faculty Group: Leadership and Public Services
Faculty Sub Group: Leadership and Public Services
Module Leader: Sian Jenkins, Adam Poole
Module Team:
First Intended Intake: SEP 2024 Final Year of Intake: 2029
Date Closed:
Credit Value: 20 Credit Level: 7
Language: English
Percentage of Module Taught in Welsh: 1
Equivalent Module:
HECOS codes: 100088 - leadership
HECOS Code Weighting: 100

Document Version Information

Version 1
Valid From 01 Sep 2024
Valid To 31 Aug 2030

Module Aims

The aim of this module is to explore how leaders can develop and improve healthcare services by recognising and harnessing human potential. 

Content Summary

Indicative content may include topics outlined below and/or any other relevant current topics to fulfil the module aims and learning outcomes: 

Theories of Motivation - the application of these theories to improve productivity and innovation. 

Organisational Culture - its impact both on leaders and followers. 

Job Design and Engagement - what are the factors that lead to levels of engagement in your role and how are the conditions created to foster employee engagement? 

The Psychological Contract - defining and critcally analysing the concept. 

Talent Management - how it is used in a healthcare setting. 

Diversity and Work-life Balance - considering the reality of diversity, equality and work-life balance in healthcare; its importance and how it could be improved 

Learning and Teaching Methods

Activity Type Hours
Seminars (Online) 40
Independent Study 80
Directed Study (Online) 40
Problem/Challenge based learning 40
Total Hours Selected 200

Learning Outcomes

# Learning Outcome
LO1 Recognise the dynamics of effective teams and how to better enhance the healthcare working environment by exploring organisational culture, and engaging individuals to work collaboratively (integrated teams).
LO2 Comprehensively assess the elements of building a high performing team in your own healthcare setting, including the importance of common purpose, trust and values.

Module Requisites

N/A

Assessment Criteria

Assessment Category Assessment Type Description Duration Word Count Weight (%) Best of? Pass Mark
Asynchronous Assessment Case study 1 A concentrated inquiry into a single case or subject. 0 2000 50 No 40
Asynchronous Assessment Report 1 A written report that draws on knowledge and material from the module or course. 0 2000 30 No 40
Asynchronous Assessment Self Reflective Assessment 1 A personal record of a student’s learning experiences. It requires students to record and reflect upon their observations and responses to situations, which can then be used later to explore and analyse ways of thinking and being in context. Generally involves critical diaries, learning logs and written / visual journals. 0 1000 20 No 40

Assessment Matrix

Assessment Type Learning Outcomes
LO1 LO2
Case study 1
Report 1
Self Reflective Assessment 1

Reading List

Craig, M. and McKeown, D. (2015). How to build effective teams in healthcare. Nursing times, 111 (14), pp. 16-18. 

Jamshed, S. and Majeed, N. (2019). ‘Relationship between team culture and team performance through lens of knowledge sharing and team emotional intelligence’, Journal of Knowledge Management, Vol. 23 No. 1, pp. 90-109. 

O’Donovan, R., Mcauliffe, E. (2020). A systematic review of factors that enable psychological safety in healthcare teams, International Journal for Quality in Health Care, 32(4), pp. 240–250. 

Ortega, A., Van den Bossche, P., Sánchez-Manzanares, M., Rico, R. and Gil, F., (2014). The influence of change-oriented leadership and psychological safety on team learning in healthcare teams. Journal of Business and Psychology, 29, pp. 311-321. 

Schmutz, J.B., Meier, L.L. and Manser, T., (2019). How effective is teamwork really? The relationship between teamwork and performance in healthcare teams: a systematic review and meta-analysis. BMJ open, 9(9), p.e028280. 

Schneider, B., González-Romá, V., Osstroff, C., West, M.A. (2017). ‘Organizational climate and culture: reflections on the history of the constructs in Journal of Applied Psychology’. Journal of Applied Psychology, 102(3), pp. 468–82.

West, M.A., (2013). ‘Creating a culture of high-quality care in health services’. Global Economics and Management Review, 18,(2), pp. 40–4. 

West, M.A. and Lyubovnikova, J., (2013). Illusions of team working in health care. Journal of health organization and management, 27(1), pp.134-142. 

The module reading lists are available to the students to access via electronic links on the learning platform (Moodle). 

Additional reading resources are also supplemented by the tutors during the running of the module in the discussion forum to keep the reading resources current and relevant.