SD3S111 - Technology, Innovation and Change in Public Services 01 Sep 2024 - 31 Aug 2030 | Version 0
Associated Module Information
| Module Code: | SD3S111 | ||
|---|---|---|---|
| Module Title: | Technology, Innovation and Change in Public Services | ||
| Faculty: | Faculty of Business and Creative Industries | ||
| Faculty Group: | Leadership and Public Services | ||
| Faculty Sub Group: | Leadership and Public Services | ||
| Module Leader: | Beth Dando | ||
| Module Team: | Paul Lewis, David Phillips | ||
| First Intended Intake: | SEP 2024 | Final Year of Intake: | 2029 |
| Date Closed: | |||
| Credit Value: | 20 | Credit Level: | 6 |
| Language: | English | ||
| Percentage of Module Taught in Welsh: | 0 | ||
| Equivalent Module: | |||
| HECOS codes: | 100647 - public policy | ||
| HECOS Code Weighting: | 100 | ||
Document Version Information
| Version | 0 |
|---|---|
| Valid From | 01 Sep 2024 |
| Valid To | 31 Aug 2030 |
Module Aims
Explore practices in the public services that lead to change and reflective practice as a result of change.
Explore the impact of innovation in the public services on a range of stakeholders.
Identify and discuss digital technology in the public services and its relationship with change and innovation within the public sector.
Content Summary
Identifying the need for change and improvement within public services; self-evaluation, accessing data, analysis of data.
The management of change and change models.
Innovation and its impact on innovation in the public services.
Reflective practice in the public services.
Digital technology in the public services and its impact on service delivery.
Digital technology in the public services and its impact on employees.
Future technology in the public services.
Learning and Teaching Methods
| Activity Type | Hours |
|---|---|
| Seminars | 40 |
| Independent Study | 88 |
| Directed Study (Including online independent learning) | 72 |
| Total Hours Selected | 200 |
Learning Outcomes
| # | Learning Outcome |
|---|---|
| LO1 | Analyse different approaches that public services use to identify areas for change and innovation. |
| LO2 | Evaluate the effectiveness of digital technology in delivering change and innovation in the public services |
Module Requisites
N/A
Assessment Criteria
| Assessment Category | Assessment Type | Description | Duration | Word Count | Weight (%) | Best of? | Pass Mark |
|---|---|---|---|---|---|---|---|
| Asynchronous Assessment | Report 1 | Analysis of performance of a public service to identify areas for change. | 0 | 1500 | 50 | No | 40 |
| Synchronous Onsite Oral Assessment | Presentation (Synchronous Onsite) 1 | Vlog presenting an evaluation of a piece of current digital technology used within a specific real life scenario. | 15 | N/A | 50 | No | 40 |
Assessment Matrix
| Assessment Type | Learning Outcomes | ||
|---|---|---|---|
| LO1 | LO2 | ||
| Report 1 | ✔ | ✔ | |
| Presentation (Synchronous Onsite) 1 | ✔ | ✔ | |