BA (Hons) Public Services
01 Sep 2024 - 31 Aug 2030
| Course Leader | Paul Lewis |
|---|---|
| Course Team | Emma Wheeler |
| Awarding Body | University of South Wales |
| Teaching Institutions | University of South Wales |
| Modes of Study | Full Time |
Document Version
| Version | 9 |
|---|---|
| Valid From | 01 Sep 2024 |
| Valid To | 31 Aug 2030 |
QAA Benchmarks
There is no direct subject benchmark for Public and Emergency Services as it is an interdisciplinary course. However, we have engaged with both the Business and Management (2023) Subject Benchmark Statement: Business and Management (qaa.ac.uk) and Social Policy benchmarks Subject Benchmark Statement: Social Policy (qaa.ac.uk). For example, the Business and Management benchmark states that courses should help students to “develop a critical understanding of organisations, cultures and structures, their management and wider economic, environmental and social contexts • instil an understanding of responsible leadership • provide preparation for and development of a wide range of careers, including in business and management • develop relevant skills and attributes which enhance employability and equip graduates to become impactful global and inclusive citizens as well as reflective independent and collegial lifelong learners” (Business and Management subject benchmark, 2023, p.3). We have been able to use this broad approach to inform our discussions and decision about course aims and learning outcomes. For example, our intended learning outcomes A1 and A2 mirror the focus on the environment (economic, environmental and social contexts) and the ways that the organisations operate (structure, culture and management). Throughout the course there is concentration on developing relevant skills and attributes: This is achieved through the teaching/ learning and assessment strategy of authentic, ‘real world’ challenge-based approaches. Students will develop these skills and attributes throughout the course, but specifically in the module Professional Skills for the 21st Century Public Servant and Professional Public Services Placement.
Similarly, we have used the benchmark statement for Social Policy (2019) which identifies one of the advantages of the subject as “Its emphasis on both theoretical understanding and applied knowledge is more relevant than ever for students and their prospective employers across the public, commercial, voluntary, and charitable sectors” (2019, p.3). This emphasis on theory and practice is reflected in our course proposals and is embedded in all our modules. The subject benchmark indicates that social policy is a broad and diverse subject but identifies thematic headings in relation to the subject. For example:
Level 4 - Understanding Communities and Data requires students to develop a community profile/situational analysis of a community/population group. In doing so, they are required to explore concepts and practice linked to ‘social groups, difference and inequalities’.
Level 5 modules ‘Equality, Human Rights and Social Justice in Public Services’ and ‘Politics, Public Services and the Welfare State’. Students are required to explore and apply theoretical frameworks, dynamics of social policy change and policy making, organisation and delivery of welfare and researching social policy problems and analysis through the development of Equality Impact Assessments and political analysis.
Level 6 - Technology, Innovation and Change: This module will focus on how we can use emerging technologies and digitalisation of public services to tackle the big issues and support behaviour change. This will include the impacts of population and demographic change, behaviour insights and nudging, the use of technologies in defining and redefining new approaches of public service delivery, understanding ethics of big data and AI. Dissertation/Social Impact Project: Students will have the option to carry out a dissertation or social impact project in their final year of study. Each project pays attention to making a positive contribution to society and is mapped against the UN SDGs.
We have also considered the Pearson Curriculum for HND (2018) Pearson BTEC Higher National qualifications in Public Services. In part, this is so that students can transfer/top-up into our award if they wish to do so. Their award has a number of routes - HND Public Services plus routes for Civil Protection, Crime and Criminal Justice, Public Service Management and Blue Light Services. Our course shares many of the same objectives, for example: “The objectives of the BTEC Higher Nationals in Public Services are as follows: to equip students with public service skills, knowledge and the understanding necessary to achieve high performance in the global public services environment to provide education and training for a range of careers in public services, including, for example, local government, Civil Service, public administration, the armed forces, police force, fire and rescue services, ambulance (not paramedic), prison service and the charity and voluntary sector”. They provide a mixture of core and optional modules and much of the content from the core modules is reflected in our award. We have a specified work experience module as this was highlighted by employers as being key to student development and learning. We also have a significant focus on values and on collaboration (both identified by employers as being essential).
Our BA Public and Emergency Services programme is uniquely positioned to make a positive contribution to each of the UN Sustainable Development Goals (SDGs) by integrating design thinking, problem-solving and collaborative learning. International human rights treaties and the UN SDGs underpins our course and students are supported to map their own contributions to the SDGs throughout their learning. Whilst all are relevant, some such as goals 1,10,11,16, and 17 are most significant, relating to equality, peace justice and strong institutions, sustainable cities and communities and working in partnership.
See Appendix 6 for Course Module mapping against the UN SDGs
Educational Aim
To provide students with a systematic understanding of public services and the qualities, values and transferable skills necessary for graduate level employment. This is provided through academic study as well as a substantial work placement.
Learning Outcomes
| A1 | A critical understanding of the values, role and operation of public services (uniformed and non-uniformed) |
| A2 | A systematic understanding of the environment of public services and its impact (e.g. political, geographic, social, economic and legal) |
| A3 | Demonstrate an ability to understand and critically evaluate different models of service delivery such as partnership or multi agency working |
| A4 | Demonstrate an ability to critically evaluate the nature of poverty, inequality and social exclusion and its impact |
| B1 | Critical and analytical thinking skills - ability to question assumptions, consider different perspectives and form opinions based on evidence |
| B2 | Problem solving – ability to consider the source of a problem and find an effective solution |
| B3 | Communication skills - ability to convey ideas and arguments effectively using a variety of media to different audiences |
| B4 | Research skills - ability to examine a range of data, sources of information and appropriate methodologies and to collect and analyse data |
| C1 | Group work/collaboration skills - practice the ability to negotiate, work with others, communicate, take responsibility, manage and adapt to team dynamics |
| C2 | Understanding of personal and professional values - identify own personal values and those of others and influences on them. Consider organisational/ professional values and how these can be demonstrated |
| C3 | Project Management – ability to plan, manage and deliver projects effectively. |
| C4 | Self management and development -– manage own time, be self motivated, show personal initiative, learn from feedback, identify development needs |
Course Structure
Level 3 Modules
| Module Code | Module Id | Module Title | Module Status | Credit Value | Module Type |
|---|---|---|---|---|---|
| HU0S021 | MOD012390 | Study Skills | Running | 20 | specified |
| HU0S022 | MOD012391 | Investigative Project | Running | 20 | specified |
| HU0S023 | MOD012392 | Digital Capability | Running | 20 | specified |
| PC0S009 | MOD012020 | Contemporary Issues within Policing and Crime | Running | 20 | specified |
| PC0S012 | MOD012321 | Serious and Violent Crime | Running | 20 | specified |
| HU0S035 | MOD013741 | Crime, Media and Culture | Running | 20 | specified |
Level 4 Modules
| Module Code | Module Id | Module Title | Module Status | Credit Value | Module Type |
|---|---|---|---|---|---|
| SD1S111 | MOD013523 | Understanding Communities and Data | Running | 20 | specified |
| SD1S114 | MOD013524 | Democracy, Campaigns and Change | Running | 20 | specified |
| CM1S020 | MOD013541 | Exploring Crime and Deviance | Running | 20 | specified |
| SD1S116 | MOD013526 | Public Services and the Law | Running | 20 | specified |
| SD1S117 | MOD013527 | Outdoor Leadership, Search and Rescue | Running | 20 | specified |
| SD1S118 | MOD013528 | Professional Skills for the 21st Century Public Servant | Running | 20 | specified |
Level 5 Modules
| Module Code | Module Id | Module Title | Module Status | Credit Value | Module Type |
|---|---|---|---|---|---|
| SD2S110 | MOD013529 | Equality, Human Rights and Social Justice in Public Services | Running | 20 | specified |
| SD2S111 | MOD013530 | Politics, Public Services, and the Welfare State | Running | 20 | specified |
| SD2S112 | MOD013531 | Disasters and Emergencies: Resilience, Response, Rescue and Recovery | Running | 20 | specified |
| SD2S113 | MOD013532 | Design-Thinking, Research and Project Management | Running | 20 | specified |
| SD2D110 | MOD013533 | Public Services Placement and Professional Skills | Running | 40 | specified |
| CM2S056 | MOD013569 | Researching Crime, Security and Justice | Running | 20 | specified |
| CM2S056W | MOD013818C | Ymchwilio i Droseddu, Diogelwch a Chyfiawnder | Running | 20 | optional |
| SD2D01 | MOD013734 | Public Services Placement | Running | 40 | specified |
Level 6 Modules
| Module Code | Module Id | Module Title | Module Status | Credit Value | Module Type |
|---|---|---|---|---|---|
| SD3S110 | MOD013534 | Leadership and Professional Skills in Public Services | Running | 20 | specified |
| SD3S111 | MOD013535 | Technology, Innovation and Change in Public Services | Running | 20 | specified |
| SD3D110 | MOD013536 | Dissertation / Social Impact Project | Running | 40 | specified |
| SD3S112 | MOD013537 | Geopolitics: Conflict, War and Peace | Running | 20 | specified |
| PC3S039 | MOD011193 | Investigation of Serious and Organised Crime | Running | 20 | optional |
| SD3S114 | MOD013538 | Society and the Environment | Running | 20 | optional |
| SD3S115 | MOD013540 | Civil Society and Community Activism | Running | 20 | optional |
| CM3D03 | MOD013575 | Criminal Justice Inquiry: Dissertation | Running | 40 | specified |
| CM3D03W | MOD013819C | Ymchwiliad Cyfiawnder Troseddol: Traethawd Hir | Running | 40 | optional |
| DL3S001 | MOD003805 | Introduction to Disaster Healthcare | Running | 20 | optional |
Teaching and Assessment
Learning and Teaching Methods
Employer Engagement
Visiting Speakers
Visiting speakers are a key element of the course. The course team have extensive contacts with practitioners locally through their teaching and research networks. Visiting speakers will be a feature of teaching/ learning at all levels of the course.
Industry Projects
Organisations may be involved in the Dissertation/Social Impact Project
Industry Visits
We may undertake some industry visits, for example in previous years we have visited organisations such as Mid and West Wales FRS/ Severn Rescue
Volunteering
Students may volunteer at relevant organisations such as South Wales Police, Severn Search and Rescue, Central Beacons Search and Rescue. Students may also volunteer as Course Representatives or other USW related events.
Fieldwork
Students will experience outdoor based problem solving, group and leadership activities to enhance their skills.
Fieldtrips
Field trips to relevant organisations may be undertaken at all levels
Work Placements or Internships
Students will undertake a 240 hour placement through Term 2 at Level 5. An option sandwich year (Professional Public Services Placement) is also available at Level 5.
Work-based Learning
The majority of teaching and learning approaches will be linked to ‘real world’ problems and issues and will draw on data and evidence from public service organisations. An option sandwich year (Professional Public Services Placement) is also available at Level 5.
Sandwich Years
An optional sandwich year (Professional Public Services Placement) is also available at Level 5. Students may choose to take up internship opportunities with public organisations including the Welsh Government and South Wales Police.
Employer Forums
We are setting up an employer forum to advise us and other public service courses.
Other
We have identified a number of employers who are willing to be involved in assignment setting and guest lectures.
Means of Assessment
Observational Journal, Self-Reflective Assessment, Student Choice, Oral Assessment, Project Output, Portfolio, Case Study, Project, Essay, Poster, Presentation, Report, Practical Written Work, Reflective Assessment, Research Plan, Professional Discussion, Vlog, Dissertation, Proposal.
Learning Support
Induction
The course induction in year 1 (usually 4 days) focuses on developing a good understanding of the course and the university and building a strong sense of course identity amongst the students. We also undertake a 2-3 day induction for year 3 students, some of whom are new to the university. We provide immersive learning in the first six weeks of both year 1 and year 3 and this process supports students in a gradual induction to the university, the support services such as the library, advice centre and study skills staff.
A course handbook is provided and this reinforces in writing the information given verbally during the induction session. The assessment schedule, assessment criteria, module assignment briefs and timetable are also provided and/or identified and signposted on Blackboard. In addition, the course leader makes students aware of attendance monitoring, Harvard referencing, some regulations (signposting to all) and the role of the Careers and Employability team.
We also discuss the role of the course representative and ask students to consider nominations, and immediate actions for students. We ensure that all students are familiar with the IT resources including how to access their emails, the intranet, blackboard and Turnitin.
Personal Academic Coach1
This will take place during the personal tutorial. Students may be signposted to study skills support systems provided by the university
Learner Analytics
These are available through Blackboard. Study Goal is a collaborative management system which allow staff direct access to be able to monitor?applications, enrolment, retention, attainment student outcomes, leaving destination information and more.
Office hours
All lecturers / course leader will operate a minimum of 2 dedicated office hours per week in addition to an open door policy.
Tutorials
The student cohort is diverse in terms of confidence, skills and academic competence. Many of our students are considered to be non-traditional learners.
Therefore, the course leader and all module leaders offer tutorials. These will be initiated by individual students and may be one to one or in small groups. They may relate to unpacking and clarifying module content, preparing for assessments or discussing and understanding feedback.
Tutorials may also relate to pastoral needs and through these students can be signposted to a range of support services.
Seminars
Seminar / workshop hours will be available
Formative Assessment
We seek to assess and support student learning through formative assessment in all modules. The format of this varies, with some providing formal scheduled formative assessment such as submitting drafts of work. In all cases through, staff seek to support students in assessing their learning and adapting teaching and learning in response to this. There are a variety of approaches that are used in class including group activities, presentations, simulations and class exercises.
Progress meetings
Progress meetings will be convened if appropriate. The course team undertake a mid-term review of student progress in November and February and any concerns are addressed with the team through meetings with students.
Research Supervision
Dissertation supervision is facilitated between individual students and allocated dissertation supervisors. This is scheduled by students throughout terms 2 and 3 of the academic year and arrangements are set in line with academic and module conventions. Group dissertation drop in sessions add to the individual supervision provided
Online Resources
Blackboard is the virtual learning environment used by USW and the course team. Online reading lists, lecture notes, presentations and tasks are posted here. Students submit assignments via Blackboard and module leaders post feedback and grades here. All module leaders use Blackboard as a tool for online learning.
Advice Zone
The Advice Zone at Treforest campus works with students to achieve solutions for the challenges of student life. The Advice Zone enquiry desk is on the ground floor of the library and is open from 9am to 5pm from Monday to Thursday and 9.00am to 4.30pm on Friday.
The Advice Zone is a safe and confidential student centred service which supports students with any issues which have, or have the potential to affect their ability to study. The Advice Zone staff will also be able to help identify more specific sources of help and information should it be needed, providing a friendly, impartial and non-judgmental service and if necessary referring students to specialist services.
Disability
The Disability and Dyslexia service (DDS) provide a friendly, impartial and non-judgmental service and if necessary refers students to specialist services.
Students may self-refer or be referred by academic staff. Students will meet with an adviser and discuss support needs, complete assessments and an individual support plan may be put in place. This may lead to adjustments being made. The DDS service can enable a range of support mechanisms to be implemented.
IT/Library
The library offers Library and IT facilities as well as being a contact point for Disability and Dyslexia Service (DDS), Careers, Student Money Advice, Student Development and Study Skills. Facilities include group and quiet study areas, PCs, Macs and printing. Through the library students can access FINDit, the online mechanism for searching for books, full-text journal articles, news articles and conference proceedings. Librarians are available for individual meetings if required.
Course Exit Points
| Award | Criteria | Final |
|---|---|---|
| Bachelor of Arts (with Honours) | 360 credits of which at least 100 must be at Level 6 or above, 120 at Level 5 or above, 120 at Level 4 or above and no more than 20 at Level 3. | Final |
| Diploma of Higher Education | 240 credits of which at least 100 must be at Level 5 or above, 120 credits at Level 4 or above and no more than 20 credits at Level 3 | Exit |
| Certificate of Higher Education | 120 credits of which at least 100 must be at Level 4 or above and no more than 20 at Level 3. | Exit |
Progression Route
HND Public and Emergency Services - Bridgend College, Coleg Gwent, Cardiff and Vale College
Integrated Foundation Year - USW Treforest campus
Entry Requirements
Admission to the course is typically through the following qualifications:
The entry criteria below shows the qualification range within which the University will make offers. Most offers we make are at the top of the range, but we take all aspects of an application into consideration and applicants receive a personalised offer. Combinations of qualifications are acceptable and other qualifications not listed here may also be acceptable.
1.Typical A-Level Offer
BCC – CDD (this is equivalent to 104-80 UCAS tariff points).
2.Typical Welsh BACC Offer
Pass the Advanced Welsh Baccalaureate Diploma with Grade C/D in the Skills Challenge Certificate and BC – CD at A Level (this is equivalent to 104-80 UCAS tariff points).
3.Typical BTEC Offer
BTEC Extended Diploma Distinction Merit Merit – Merit Merit Pass (this is equivalent to 112-80 UCAS tariff points).
4.Typical IB Offer
Pass the International Baccalaureate Diploma with higher grades of between 655-445 (this is equivalent to 112-80 UCAS tariff points)
5.Typical Access to HE Offer
Pass the Access to HE Diploma with 60 credits overall – the credits should equate to between 106-80 UCAS tariff points (examples below)
45 level 3 credits equating to 15 Distinctions, 24 Merits and 6 Passes (106 UCAS Tariff Points)
45 Level 3 credits equating to 12 Distinctions, 6 Merits and 27 Passes (80 UCAS Tariff Points)
Additional Requirements
GCSEs: The University normally requires a minimum 5 GCSEs including Mathematics and English at Grade C or above, or their equivalent but consideration is given to individual circumstances
Inclusive Curriculum Statement
The University of South Wales operates a policy of inclusive learning, teaching and assessment to ensure that all students have an equal opportunity to fulfil their educational potential. Course teams will have considered ways of designing out any potentially disadvantageous element of courses during the course design process. However some specific needs may remain, details about how to apply to have your needs assessed can be found at: http://unilife.southwales.ac.uk/pages/3040-disability-and-dyslexia-service/
Addendum for Delivery at a Partner Institution
N/A
Methods Of Quality Standards
N/A
Quality Of Standards Indicators
Social Policy 2016, Business and Management 2015